UX Research with AI: 3 Examples Using ChatGPT

UX Research with AI: 3 Examples Using ChatGPT

Use ChatGPT for UX research properly

Jun 9, 2024
Use ChatGPT for UX research properly to speed up progress and keep the accurate output
Use ChatGPT for UX research properly to speed up progress and keep the accurate output
Use case: Learn AI, AI for work, AI for design
Tool: ChatGPT
Time for learning: 8 mins

What you can learn

If you're a UX researcher, you know that the process can be time-consuming and require a lot of effort and resources. But with AI now ubiquitous, we can use it to do the heavy lifting for us, freeing up our time and energy to focus on more important tasks, such as analysing ideation or communication.
In this video, we'll explore three practical examples of how we can use AI, specifically ChatGPT, to speed up our UX research. From analysing customer reviews and interview transcripts to generating ideas for new product features, we'll show you how easy it is to use AI to make your UX research more efficient and effective. So, whether you're a seasoned UX researcher or just getting started, sit back and let's dive into the exciting world of AI and UX research.

My takeaway

I explored how we can use ChatGPT for UX research, here’s an example of how I use it.
  • did a user interview, record the audio
  • Use Otter.ai or other tools to get the transcription (Google meet)
  • Ask ChatGPT with the prompt: ”act as a UX designer, analyse the script from an interview, and give me 10 quotes for the positive feedback”.
  • Review those quotes, and ask other things, such as
    • List all the user frustration moments, with timestamp.
    • List all the competitor solutions that participant uses
    • Summarise the interview in 300 words.
  • 2 things:
    • Always review
    • don’t share participants privacy stuff
 
notion image
 
notion image

使用场景: Learn AI, AI for work, AI for design
工具: ChatGPT
学习时间: 8 mins
摘要: 如何利用AI加速用户体验(UX)研究过程
摘要: 如何利用AI加速用户体验(UX)研究过程

我可以学到什么

欢迎观看这个关于如何利用AI加速用户体验(UX)研究过程的视频。如果你是一名UX研究员,你一定知道这个过程既耗时又费力。但是,现在AI无处不在,我们可以利用它来完成繁重的工作,腾出时间和精力去专注于更重要的任务,如分析、构思和沟通。
在这个视频中,我们将通过三个实际例子,展示如何使用AI,特别是ChatGPT,加速UX研究。从分析客户评论和访谈记录到为新产品功能生成创意,我们将向你展示如何轻松地使用AI,使你的UX研究更加高效和有效。所以,无论你是经验丰富的UX研究员,还是刚刚起步,请放松,与我们一起深入了解AI和UX研究的精彩世界。